Terms & Conditions and Insurance

Driving Licence:
You are allowed to drive for one year after your arrival in Georgia you are allowed to drive with your driving license if it is produced in the Cyrillic or Latin alphabet. During a year there is no need of an international driving license.

Age Restriction:
You must be at least 21 years old and have held your driving license for a minimum of 1 year in order to rent a car. If you meet these criteria, you are insured automatically with the driving conditions listed below.
For any additional drivers, they are insured automatically under the same conditions that bind the initial driver, so long as the second driver is driving in the presence of the initial driver.

Booking of Vehicle:
There are many ways you can book your vehicle, all the while knowing you’ll have the best of comfort in whichever car you choose. The following are some of the fantastic ways you can easily book your vehicle.

Online Reservation:
Online booking is one of the most used methods for booking vehicles. You can do this by checking online to see the availability of vehicles according to the information on the homepage ( https://fstarentcar.com/ ), then you can proceed with your online booking. The best thing is that securing your reservation at FSTARENTCAR.COM is free, and you can make any changes or cancel your bookings anytime, anywhere, at no extra cost.
If you have any questions regarding your booking(s) and available vehicles, kindly message us and we will be happy to assist you.

Email reservation:
Nowadays, everything is more accessible as the internet is available almost everywhere. It has made everything easier, and people are able to do things from home. For an email reservation, you only need to send us a booking request, and your reservation will be completed in minutes and we will ensure that you get the best vehicle depending on your desires. Send us an email to fstarentcar@gmail.com, and you will be amazed by our excellent service.

Phone Bookings:
Booking by phone is globally used for making different reservations, vehicle reservations are not an exception. Despite the fact that booking by phone is convenient, you are able to book your desired vehicle within a minute.  Calling for reservation is one of the most comfortable ways to book a vehicle as you can reach us 24/7. You can contact us and terminally finish the reservation using our hotline service on +995 558 43 29 29. Our amazing customer care representatives are waiting for your call.
For fulfilling the service, we recommend you checking our website for the list of available vehicles on https://fstarentcar.com/ by date and location before sending us an email or call.

Changing a Booking
You can alter or change your booking up to 24 hours before the agreed start of your rental, without incurring any charges or fees. Any payment already made towards the rental will be fully refunded, with the only exception being any charges added on by the bank or other money transfer system.

Canceling a Booking
You have the right to cancel your booking up to 24 hours before the start of the rental with no additional fees or charges applied.
Any payment already made towards the rental will be fully refunded, with the exception of any bank fees.
Changes or cancellations made by any reason, not within your control (such as flight delays, cancellations, etc) will be entirely refundable, without additional charges for change or cancellation.
Please note: Card payments will be refunded with no additional charges within 2 weeks after the payment, in case of booking cancellation 2 weeks later, a bank transfer fee of 35 EUR will apply.

Deposits / Prepayment
There is no need to pay before arrival for reservation. You are 100% guaranteed that the car will be available on your arrival. All you need is one click on the activation link in the confirmation email.

Payment

As it is the case of no-deposit rentals, the full payment for the rental vehicles must be made on the first day of renting. Deposit is not required for any used vehicles. This means that some of the new premium class vehicles may need a deposit payment.

No deposit policy implies that in case of full payment of the rent on the first day, you will not be charged for a deposit and there will not be any funds frozen on your account. *Some vehicles require a fixed deposits during the time of booking.

Payment methods:

  • Cash
  • Invoice
  • Online payment

Rental prices include:

  • All taxes
  • 100% Vehicle Insurance
  • Unlimited Number of 2nd Drivers
  • Unlimited Mileage with Every Vehicle for Any Rental Period.

Insurance & Drivers Age
Complete Vehicle Insurance – An accident caused by you.
Complete Vehicle Insurance – Damage caused by any third party, the natural occurrence of theft.
Complete Insurance – Damage to a third party vehicle (no matter whose fault the accident is), up to $50,000
Complete Insurance – All accessories (mirrors, glass, etc.)
No additional payment in case of accident, theft or any other damage.

*In Georgia damaged tires during off-roading are not considered as accidental damage and is not covered by any insurance company. The costs of tires used for off-roading vary around 95 EUR.
Any driver 21 years old and above with 1 year of driving experience is automatically insured with the same conditions as the renter (the lead driver of the vehicle).

  • Collection / Delivery of Vehicle
  • Delivery & Collection
  • Delivery to Tbilisi is free
  • Vehicle delivery to Batumi airport is charged at 50 EUR
  • Delivery to Kutaisi airport is charged at 40 EUR
  • Outside Opening Hours
  • Open 24/7
  • Our 24/7 delivery and pickup service are charged as a standard fee and are not dependent on the time of day.

 

Different Drop-off Location
One way rentals inside the country which implies different drop-off locations are calculated automatically during the search of the available vehicle depending on the date and location.
International border crossing is possible with all our vehicles, but the pickup and drop off location must be inside the country.

Cross Border Rentals & Territorial Restrictions
Border crossing rentals are allowed in these following countries: Armenia, Azerbaijan (in some cases). Please bare in mind that not all vehicles are allowed to enter the border of Azerbaijan, so we strongly advise you to check with us first.
Border crossing rentals require special bilingual permission issued by a notary and are charged by 30 EUR for how long you will be there.
Please note that issuing permission by a notary requires one working day and can be done before arrival upon request by sending a copy of your passport by email.

SUMMARY
We at FSTARENTCAR.COM go out of our way to ensure your trip far exceeds your expectations. We always make sure we offer the best vehicles, at the best prices – and ensure that the booking process, if you choose to complete it, is swift and easy. However, if you are having any issues completing your reservation, email us at fstarentcar@gmail.com, or call us as +995 558 43 29 29.